What our customers are saying about Horizons and our products...
Telescoping Ratchet Lopper
In my lifetime I've probably gone through at least a dozen tools that LOOKED like your Telescoping Ratchet Lopper, but oh what a difference I found when I used it. It was SO easy to use. I did ten times what I'd normally do and my muscles aren't even twinging today. I bought it because a friend has had one for years that they use professionally. They swear by the things, said they had out-lasted every other tool they had. I'm going back out to the yard today to find some trees to cut down and I'll only be buying your tools in the future! - Ellen Mc-NY
Weedwand
The ease in using the weedwand has exceeded my wildest expectation. Not only did it kill only the weeds, but it made the chore of weeding much easier. My wife and I are both amazed and pleased with your product. I showed it to my neighbors and they want one also. Thank you for such an amazing product. - Mitch W., NC
Rolling Chair with Backpack, Expand-o-Bag, Soil Scoop
I love the chair and barrel (Rolling Chair with Backpack and Expand-o-bag) I bought - it sits up high and is more comfortable for me than the lower down rolly things. I also bought a serated edge shovel/scoop (Soil Scoop) that I use all the time. - Ann J., GA
Lady Ratchet Lopper
It seems I find a use for my Lady Ratchet Lopper almost every day. I use and abuse it and it just keeps working. It is SO easy to use. I never thought I'd say this about a tool, but I love it. Now I own a soil scoop and a pair of the Nitril gloves. Those gloves are the best I've ever owned. I've washed, worn, weeded, washed and worn again. I plan to buy one of those fold-up wheel barrow's (WheelEasy) next. - Janet D., GA
Warranty & Customer Service
Thanks to Linden Staciokis for the following comments at Newsminer blog:
Remember those ergonomic ratchet pruners I wrote about last February? They allowed me to cut green twigs an inch thick with one hand — effortlessly. I offered the Web site (www.horizonsltd.com) so you could purchase your own pair.
Well, they broke. So I called the company, based in Georgia, and spoke to the young receptionist. She asked me how they broke and I was about to reply when I heard a voice in the background yell, “We don’t care how they broke. We replace them no questions asked, just get the mailing address.”
She did and a week later, I had a new pair and a prepaid mailer to send the broken ones back. That sort of service is so unusual that I wanted to pass it on so that Horizons Limited gets credit and perhaps some more business.
Pivotrim:
Charlie & Jenny said... We have a Weedeater on wheels I got last year. The head on it has been a pain to change line. It just came apart at last. I went to Wal-mart to see what kind of replacement heads they had. I bought one of those as seen on TV heads. I installed it and started out only to change the lines with the ball on them 4 times in about 30 feet of cutting. I took it back and bought a Pivotrim. I didn't think it looked that great with that small line and all. I found that everything about your replacement head is outstanding. I have done a lot of trimming and I'm still on my first set of lines. The only downside is I don't get all the rest breaks I did before. It just keeps on cutting and cutting. The best thing I have bought in years.
Pivotrim:
Taft M. said... The PIVOTRIM is the best product I have ever purchased to help me in my yard! It cut my weed eating time in half!!! This product has worked beyond my expectation and the customer service is EXCELLENT! I am encouraging my father and all of my brothers to get a PIVOTRIM!!
Pivotrim
Kenneth - Greenville, SC said... I think this is a great design! I have told several friends. This trimmer head has made my life a lot easier. I look forward to using my trimmer now. April 22, 2008
Pivotrim:
Billy - Dickinson, TX said... The first time I used the PivoTrim I wasn't sure how well it would really work. However, once I started using it I was very impressed. I have a lot of chain link fence and I was able to trim all 250 feet without stopping.
I would recommend this product to anyone who does a lot of trimming. It has saved me a lot of time and frustration.
March 16, 2007 4:12 PM
Pivotrim:
John Andrews said... I am very happy with my pivotrim trimmer head. I used to get really aggrivated with the spool system. This one is much easier to load and last a really long time.
Last time out I cut my whole yard and never had to mess with the line. Much better than the old systems.
March 18, 2007 8:07 AM
Pivotrim:
Anonymous said... This trimmer head really works. I was able to do my whole yard.
I will recommend this trimmer head for sure. PIVOTRIM YOU REALLY GOT SOMETHING GOOD. THAT WORKS.
March 19, 2007 12:52 PM