Horizons LTD warranties all of our products against manufacturer's defect for a minimum of one (1) year unless otherwise noted. Manufacturer's warranty may be longer.
Customer Satisfaction
It's simple! We stand behind our products 100%! If within 30 days of purchase you're not 100% delighted with your product, just return it for the proper credit, exchange, refund or repair. Please call 800-969-4583 with any questions so we may correct any problems for you.
Exchanges, Returns, Refunds
You MUST call 800-969-HLTD (4583) before shipping any items.